call us 479-739-0299 P.O. Box 999 | Fort Smith, AR 72902
Making Payments on Your Account

Making Payments on Your Account

Payment for your rent and any other charges is due on or before the 1st of each month.

You will receive a statement each month providing you with an itemization of the charges that are due and payable on your account.  These charges include rent, pet fees, late fees, administrative fees or charges for maintenance or repair you are responsible for.  You can pay your account online by clicking on the “Pay Your Account” button on the right. This will take you to the Paypal donation page where you may pay your account using your credit or debit card or your Paypal account if you have one.


The Property Manager is not allowed to accept payments on your account with cash except for Application Fees. There are a number of ways in which you can make payments on your account with Koenig and Sons.  You may pay your account in any of the following ways:

  • Personal check
  • Money Order or Cashier’s check
  • An automatic monthly draw (Direct Debit) on your checking account.  You arrange this with your bank.  We can provide the information required by your bank to do this.
  • Payment online with a PayPal account, Credit Card or Debit Card.  A “button” for online payment can be found on this page.


Your Account

If you have a dispute about your account, contact the Property Manager who can provide you with a copy of the ledger for your account.


Late Rent Policy

If your rent is late or if it does not arrive at all, the Owner still has property, insurance and contract fees that have to be paid!  Your Lease stipulates your rent must be paid on the 1st of each month (or before).    We realize that occasionally things may happen or a holiday or weekend may occur on the first of the month, so we have allowed 5 “grace days” for payment during which you will not be charged a Late Fee.  The Lease you signed means that all tenants in a shared unit are liable, both collectively and individually, for payment of your rent and any other charges.  If any rent is late the “lead tenant” will be notified.  If payment of rent and any other charges has not been received by the 18th of the month, eviction proceedings may be instituted.  Chronic late payment (i.e. more than 2 late payments in any 3 month period) of rent is cause for eviction.  There is zero tolerance for late payments.  It is your responsibility to see that your account is paid in full and on time.  No excuses!


Late Payment Fees

Account payments that have not been received by 5pm on the 5th of each month will be charged a $25.00 Late Payment Fee.  An additional $1.00 per day will be added to your account at the beginning of each day thereafter until payment is received.  The Late Payment Fees are clearly aimed at those tenants who fail to pay their rent on time and are intended to cover the cost of the collection efforts.  We believe that the direct cost of chasing late rent is charged only to those tenants who pay late.


Please be aware that when you make a payment, any charges on your account other than rent are “paid first.”  That means that if your payment is not for the full balance of your account your rent payment will be considered insufficient and you may incur additional late charges.


In exceptional circumstances, arrangements can be made for the payment of your account over time.  If it is necessary for you to do this to avoid eviction, arrangements must be made through the Property Manager in advance.  The final decision for “time payments” is made by the Owner since such decision represents an alteration of your Lease.  Failure to adhere to any agreed upon terms will result in immediate eviction and legal action.


Legal Action

As noted above, if payment of your account has not been received by the 18th of the month, eviction proceedings will be initiated.  The Sherriff will be notified and a Sherriff’s Notice will be placed on your door.  Once eviction proceedings are initiated there can be no rescission of the proceedings.   The decision to take legal action lies with the Owner and not the Property Manager.  A Settlement Report on your unit will be prepared after you move out and you will receive a statement for any outstanding balances due.  Failure to receive payment of that balance within 5 days will result in your account being turned over to our Collection Agency.  Once your account has been turned over you must make all settlement with the Collection Agency.  It is out of our hands at that point.


We can assure you our Collection Agency vigorously pursues outstanding accounts and regularly pursues and achieves court action for court mandated payments.  This can lead to garnishment of your wages wherever you may work or subsequently move.

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